We have developed this website to conform to level AA W3C Web Content Accessibility Guidelines.

These guidelines explain how to make web content more accessible for people with a disability.

Downloadable Documents

This website has some information that cannot be provided in HTML format. To assist users to download and share web content, this information is provided in Word or PDF format. We have taken steps to ensure where possible that alternate formats are available.

If you have issues downloading a PDF document please ensure you have the latest version of Acrobat Reader (http://get.adobe.com/reader)

Please complete our enquiry form or call our central office on (03) 9843 3000 if you have any accessibility issues with the website. We will attempt to resolve the problem as soon as possible.