Metro trains is trialing a text messaging service for people with communication disability or difficulty.
The service will be launched as a 3 month trial from 1 May and aims to give customers access to information and assistance in a format that works for them.
The service will be available only during Flinders Street InfoCentral staffed hours (7am – 7pm weekdays, 9am-5pm weekends and public holidays)
The service (accessed by texting 0428 789 329) should be used for general enquiries related to Metro Trains and information on service changes.
In the case of an emergency at the station or on the train, please seek staff assistance in person or via the emergency button, or contact emergency services.