The rollout of the National Disability Insurance Scheme (NDIS) is an exciting time of change but it can also be overwhelming.

The National Disability Insurance Agency (NDIA) monitors frequently asked questions that are coming through on social media, posting responses up on their website. We are reposting this information to help keep you up to date.

For more information, please visit the NDIS Website.

I’m not sure how to start my plan? Who can help me?

Depending on your situation there are a range of people who can help you get started with your plan.

It is expected that a majority of people will work with an Early Childhood Early Intervention (ECEI) partner or Local Area Coordinator (LAC) throughout their journey with the NDIS. This includes accessing the NDIS, developing, starting and reviewing their individualised plan.

For children aged 0 to 6 years, ECEI Partners will tailor supports to a child’s individual needs and work directly with the family.

LAC partners will work with people aged over 7 to develop their NDIS plan, and support them to implement their plan including how to use the portal, connect with funded supports and begin to access services. LACs will also support people throughout their journey with the NDIS to monitor and review the participant’s progress regularly.

Some people may have a Support Coordinator (PDF) funded in their plan to help them get started. This would have been organised through your planner at your first planning meeting.

You might also like to check out the starting your plan or understanding your plan and support section of the website. You’ll find some helpful animation and factsheets available, outlining developing your first plan and what it all means.

Is there any funding for NDIS participants to start a business?

No. But the NDIS does provide funding for participants to build their capacity that may enable them to create and run their own business. See some great examples in Alexander’s story (external) and Ben’s story. The NDIS funds reasonable and necessary supports that help a participant to reach their goals, objectives and aspirations.

If you are considering growing your skills to start your own business, have a chat with your Planner or Local Area Coordinator (LAC) to work out ways to align your goals so that you plan can support you to do the things you want to do.

Is general anxiety disorder and depression covered by the NDIS?

Anxiety and depression are considered mental health issues. For some people these may lead to what is known as a psychosocial disability.

Psychosocial disability is a term used to describe a disability that arises from a mental health issue.

People with disability that results from their mental health condition, and is likely to be permanent, may qualify for the NDIS. Not all people who experience anxiety and depression may experience a disability related to their mental health condition.

For more information, you might also like to check out the psychosocial disability key products and resources section of the website.

I have received a request for evidence form from the NDIS. Can I use a diagnosis that is six years old or do we need to be assessed again?

There is no expiry timeframe on evidence based reports submitted as a part of your Access Request. However it is important that the report is accurate in describing the impact of disability. For some people, an allied health/specialist reports written six years ago may still be accurate (for example someone living with spinal injury or someone with a vision impairment). For other people an updated report would be required if there have been any changes (for example, progressive MS, change of living environment etc).

You might also like to check out the evidence of your disability section of the website.

How long will my plan last and what is the process to have it reviewed?

Towards the end of your first year as an NDIS participant, you will be contacted to prepare for a review of your NDIS plan.

Your plan review will be conducted by a NDIS representative such as a ECEI partner, LAC or NDIA planner, and you are welcome to bring a family member or support person with you.

During your plan review, you will be able to provide feedback on what supports are working for you and how you are progressing in achieving your personal goals. You will also have the opportunity to explore and set new personal goals, building on your previous achievements.

Plan reviews can be scheduled up to two years apart, depending on your personal circumstances and goals. If you know that your situation may change in the near future, such as your living arrangements or a planned move from school to work, your next plan review could be scheduled for up to 12 months’ time to make sure your supports best support your needs and goals.

Find out more about Plan Reviews on the NDIS website.