The rollout of the National Disability Insurance Scheme (NDIS) is an exciting time of change but it can also be overwhelming.

The National Disability Insurance Agency (NDIA) monitors frequently asked questions that are coming through on social media, posting responses up on their website. We are reposting this information to help keep you up to date.

For more information, please visit the NDIS Website.

Can you stop receiving NDIS funding after a review?

Yes. Plan reviews are a normal part of the NDIS. Your plan review is the opportunity to check your supports are working for you and are helping you to progress and achieve your goals. It is expected that your first plan review will take place after your first 12 months in the Scheme. Plan reviews can then be scheduled up to two years apart dependent on personal circumstances and goals.

If you no longer meet the NDIS access requirements, transitioning from the NDIS means that you have built up your skills and no longer need NDIS supports or you may be better supported by other Government services (PDF 2.4MB). If this happens but you feel that you still need NDIS funded support, you can request a review of the decision and supply additional information to meet the access requirements. Other reasons you might no longer meet the access requirements would be if you were to move overseas.

It is important to remember that the NDIS approach means if, after a period of time, you need funded supports again, the NDIS will provide reasonable and necessary funded support if a person needs it again.

There are two different pathways to enter the NDIS. For some participants it will be through Early Intervention access set out in section 25 in the NDIS Act (external), or because you’ve met the disability requirements set out in section 24 of the NDIS Act (external). For participants accessing Early Intervention, it is expected that they will transition from the NDIS at some stage. This might be once they reach a certain age, or if they no longer need support because they have built up their skills. Generally, most participants will be supported by the NDIS for life. Check out Oni’s video for a great example of where a participant may no longer need support and we have a dedicated webpage and fact sheet to talk more about transitioning from the NDIS.

Are copies of plans automatically supplied to my GP?

No. It may be useful for your GP to be aware of what outcomes you would like to achieve and what services can be purchased in your plan, as these may complement other services available through Medicare.

So you can choose to share a copy of your plan with your GP if you want.

There are a lot of rare complex medical conditions deeming people disabled but the list to be eligible is very restrictive and does not cover a lot of the conditions out there. Even after a doctor signs on the application, why does it get rejected?

Access to the NDIS is based on the degree of a person’s functional impairment as a result of their disability and how it impacts their ability to participate in everyday life, including employment, education and in the community.

The NDIS Operational Guidelines outlines how access to the NDIS is assessed, including lists of conditions which are likely to meet the disability requirements and others that are variable and require further assessment.

Read more in the Operational Guidelines:

It is important to note a person does not need to have a condition on List A or B to become a participant in the NDIS.

If you are a person with disability and want to join the NDIS, you need to meet the access requirements. These include: availability of the Scheme where you live; your age; your residency status; your disability and in some cases your early intervention requirements.

If you think you meet these criteria, you can apply to join the NDIS.

How does the NDIS get in contact with people when the Scheme starts in a new area?

This depends on if you are already receiving disability supports.

If you currently get disability supports, we will contact you when the NDIS is available in your area.

If you are not currently receiving supports, you will need to contact us when the NDIS is available in your area. To find out when the NDIS is available in your area, visit our website.

This video (external) answers some of the most common questions about how to access the NDIS.

There is also a factsheet on our website on how to access the NDIS (PDF).

Is there going to be other ways to search for a provider with the NDIS? The current list available doesn’t show full locations

You can ‘Find registered service providers’ on this page of our website, or by using the ‘Provider Finder’ tool in your Participant Portal.

The NDIA is making some significant improvements to the Provider Finder tool to allow participants to more easily connect with providers and services in their local area. We know that this tool isn’t perfect, and we are working to improve it as the NDIS grows.

Why is the NDIS asking providers to update their details on the Provider Finder?

It’s important to make sure providers have their current contact details, opening hours and service areas updated in the Provider Finder so participants can contact you about your services.

To update your details log onto the NDIS Provider Portal and choose the ‘Profile’ and ‘Outlets Management’ tiles. Providers should check and update their contact details, opening hours and the outlet service areas.