Do you include pictures for people who have difficulty reading? For example, do you include pictures or photos in your pamphlets or menus?

Did you know that 46% of Australian adults have difficulty reading information?*

It is a great idea to provide information with photos or pictures for people who have difficulty reading.

Eye-catching and visually attractive pamphlets and menus are often required to stand out. Simple information written as clearly as possible is useful for people who have difficulty understanding print. This could mean having clear, written information on plain white paper, and perhaps increasing the size of the text.

Some people may need to have written information read aloud to them or have the information in a place that is easy to see. It can be helpful to use gesture, point to items, show pictures or write the information to help the person understand.

A pen and paper may be necessary if the person needs to write or draw their message, or needs you to write or draw your message.

People need to know how much things cost without having to ask. Prices should be clearly displayed and easy to read.

If a person cannot understand you when you say how much something is, it’s important that the person can see how much to pay. For example, does the price come up on the cash register?

*Australian Bureau of Statistics (2006)

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