Our people contribute a diverse range of experiences and knowledge to the organisation. As a team, we are passionate about disability support and advocacy.
Dr Jennifer Fitzgerald AM
Chief Executive Officer
Jennifer was appointed to the role of CEO of Scope (Aust) in 2012. Under Jennifer’s leadership the organisation has seen revenue grow from $82.5M in FY12 to a projected turnover of $350M in FY20. Scope is in the seventh year of NDIS trial and transition and has successfully transformed the business to adapt to a customer driven and commercial environment.
Jennifer has a Bachelor of Applied Sciences (Physiotherapy), Graduate Diploma of Physiotherapy (Neurology), a Master’s in Business Administration and a Doctor of Physiotherapy. She holds fellowships for the Australian Institute of Company Directors and the Institute of Managers and Leaders.
She is a Director of the Ability Roundtable and former Chair of Cerebral Palsy Australia. Jennifer is also currently a member of the Victorian Ministerial NDIS Implementation Taskforce. She has held past Directorships of Ability First Australia, Cerebral Palsy Australia and National Disability Services.
In 2021, Jennifer was recognised for her steadfast advocacy and commitment to supporting people with disability, receiving an Order of Australia Medal in the General Division (AM) in the 2021 Queen’s Birthday 2021 Honour Roll.
Chief Operating Officer, Home@Scope
Heather joined Scope in March 2019. She has over 30 years’ experience across sectors that impact the lives of children, young people, and families.
Heather has held transformational leadership roles in both not-for-profit and government organisations. Most recently she was the Director of Impact Measurement and Australian Programs for Save the Children Australia, leading a team of 600 people supporting over 25,000 children and adults, and ensuring the collection of evidence of impact.
Heather’s background and experience mean she is well placed to lead the Home@Scope subsidiary.
Chief Operating Officer, Scope
Natalie was appointed Chief Operating Officer in February 2020, leading the delivery of services.
Before joining Scope, Natalie was Principal Consultant of Alpha Crucis Group, which she co-founded. She provided professional services to the health, aged care, and disability sectors. She brings significant experience from senior roles at both Cabrini Health and Eastern Health.
Natalie is well equipped to build and support highly functioning teams and drive strategic growth and improvement. She has a clinical background in Allied Health, a Master in Health Administration and is recognised as a Fellow of the Australasian College of Health Service Management. Natalie is also a Graduate of the Australian Institute of Company Directors.
Chief Growth Officer
Lee joined Scope in January 2021. He was previously the Deputy CEO of Northcott.
During his time at Northcott, Lee oversaw growth from under $20m to over $200m in revenue per year, transforming and managing service delivery in a customer led NDIS business.
Lee’s experience at Northcott also includes driving innovation and business enhancement projects across the organisation, and growing the size and mix of Supported Independent Living offerings to customers.
A Certified Practising Accountant, Lee holds an MBA and is a Graduate of the Australian Institute of Company Directors. With over 30 years’ experience in human services, and 12 of those years working in senior executive roles within the disability sector, Lee has the skills and experience to lead the expansion of Scope’s services into NSW in line with our strategic goal.
Chief Strategy & Business Development Officer
Peter joined Scope in July 2013. Peter has more than 20 years’ experience in corporate development with a number of leading Australian companies and multi-nationals including NAB, Standard & Poor’s, Village Roadshow, Spotless Group and AWB Ltd. Peter holds a Bachelor of Commerce (Honours) and a Master of Commerce (Honours) from the University of Melbourne.
Peter is committed to supporting the continued growth and development of Scope.
Chief Financial Officer
Ian joined Scope in 2011 as Chief Financial Officer. He is a Chartered Accountant with a Bachelor of Science (Honours) in Physics and has 20 years’ experience in CEO and CFO roles within public and private organisations.
Ian is a member of the Institute of Chartered Accountants Australia and the Institute of Chartered Accountants in England and Wales. Ian’s experience helps to position Scope as a leader in delivering services in a sustainable and competitive marketplace.
Chief Information Officer
Sid joined Scope in December 2020 and leads the IT function and Enterprise PMO for the organisation. He was previously the General Manager of Strategy, Technology and Transformation with NBN Co, where he was responsible for end-to-end strategy, planning, transformation and management across people, processes, and technology initiatives.
With extensive operations and technology experience in senior roles, Sid is well placed to lead the Information, Communication and Technology team through the continued growth of the organisation.
Sid is both customer and outcome focused and uses his leadership and collaboration across all levels to achieve significant outcomes through innovative and simplified customer solutions.
Chief People & Culture Officer
Phil joined Scope in November 2018. Previously the Enterprise Talent and Culture Lead at the Schiavello Group, his experience includes the delivery of workforce integration on a national level, capability and cost reduction programs, organisational redesign and productivity initiatives and management of various training projects covering organisational development, change, diversity and wellbeing and safety.
Over the last 10 years, Phil has held senior People and Culture roles in Newcrest Mining, Iron Mountain and Visy Industries. He believes strongly that Scope can continue to build a workplace which encourages and celebrates teamwork and development as core aspects of our progressive culture.
Chief Experience & Innovation Officer
Julie joined Scope in October 2016. She was previously the National Manager of Quality & Risk at Headspace, where she led a range of quality and risk projects and programs across 80 centres.
Julie has guided organisations, sectors or whole-of-government through large scale complex change management programs in response to changes in government policy or market conditions.
Julie is driven by a passion for creating outcomes for people in vulnerable circumstances, well aligned to Scope’s mission and values.