Our executive team

We are proud of the high quality of our services, and we work hard to continuously evaluate and improve them.

Our people contribute a diverse range of experiences and knowledge to the organisation. As a team, we are passionate about disability support and advocacy.

Dr Jennifer Fitzgerald, Scope Chief Executive Officer


Dr Jennifer Fitzgerald

Chief Executive Officer

Jennifer was appointed to the role of CEO of Scope (Aust) in 2012. Under Jennifer’s leadership the organisation has seen revenue grow from $82.5M in FY12 to a projected turnover of $350M in FY20. Scope is in the seventh year of NDIS trial and transition and has successfully transformed the business to adapt to a customer driven and commercial environment.

Jennifer has a Bachelor of Applied Sciences (Physiotherapy), Graduate Diploma of Physiotherapy (Neurology), a Master’s in Business Administration and a Doctor of Physiotherapy. She holds fellowships for the Australian Institute of Company Directors and the Institute of Managers and Leaders.

She is a Director of the Ability Roundtable and former Chair of Cerebral Palsy Australia. Jennifer is also currently a member of the Victorian Ministerial NDIS Implementation Taskforce. She has held past Directorships of Ability First Australia, Cerebral Palsy Australia and National Disability Services.

Heather Finlayson, Chief Operating Officer, Home@Scope

Heather Finlayson

Chief Operating Officer, Home@Scope

Heather joined Scope in March 2019. She has over 30 years’ experience across sectors that impact the lives of children, young people, and families.

Heather has held transformational leadership roles in both not-for-profit and government organisations. Most recently she was the Director of Impact Measurement and Australian Programs for Save the Children Australia, leading a team of 600 people supporting over 25,000 children and adults, and ensuring the collection of evidence of impact.

Heather’s background and experience mean she is well placed to lead the Home@Scope subsidiary.

Natalie Sullivan, Chief Operating Officer, ScopeNatalie Sullivan

Chief Operating Officer, Scope

Natalie was appointed Chief Operating Officer in February 2020, leading the delivery of services.

Before joining Scope, Natalie was Principal Consultant of Alpha Crucis Group, which she co-founded. She provided professional services to the health, aged care, and disability sectors. She brings significant experience from senior roles at both Cabrini Health and Eastern Health.

Natalie is well equipped to build and support highly functioning teams and drive strategic growth and improvement. She has a clinical background in Allied Health, a Master in Health Administration and is recognised as a Fellow of the Australasian College of Health Service Management. Natalie is also a Graduate of the Australian Institute of Company Directors.

David Branch General Manager Information, Communication and Technology

David Branch

General Manager, Information, Communication and Technology

David joined Scope in 2007 and in his role as Manager, Information and Systems he was pivotal in delivering several major ICT initiatives.

Before joining Scope, David gained a breadth of experience across a range of sectors and industries including wholesale, retail, automotive, government and healthcare in both the UK and Australia.

Managing the development of Ford Australia’s first Customer Relationship Management system (CRM) along with several other large scale ICT transformations, David has the skills and experience to take Scope into this next critical phase.

Peter Hartnett General Manager, Strategy, Brand & Business Development


Peter Hartnett

General Manager, Strategy, Brand & Business Development

Peter joined Scope in July 2013. Peter has more than 20 years’ experience in corporate development with a number of leading Australian companies and multi-nationals including NAB, Standard & Poor’s, Village Roadshow, Spotless Group and AWB Ltd. Peter holds a Bachelor of Commerce (Honours) and a Master of Commerce (Honours) from the University of Melbourne.

Peter is committed to supporting the continued growth and development of Scope.

Ian Morgan General Manager, Shared Services & Chief Financial Officer
Ian Morgan

General Manager, Shared Services & Chief Financial Officer

Ian joined Scope in 2011 as Chief Financial Officer. He is a Chartered Accountant with a Bachelor of Science (Honours) in Physics and has 20 years’ experience in CEO and CFO roles within public and private organisations.

Ian is a member of the Institute of Chartered Accountants Australia and the Institute of Chartered Accountants in England and Wales. Ian’s experience helps to position Scope as a leader in delivering services in a sustainable and competitive marketplace.

Phil Turton General Manager, People & Culture

Phil Turton

General Manager, People & Culture

Phil joined Scope in November 2018. Previously the Enterprise Talent and Culture Lead at the Schiavello Group, his experience includes the delivery of workforce integration on a national level, capability and cost reduction programs, organisational redesign and productivity initiatives and management of various training projects covering organisational development, change, diversity and wellbeing and safety.

Over the last 10 years, Phil has held senior People and Culture roles in Newcrest Mining, Iron Mountain and Visy Industries. He believes strongly that Scope can continue to build a workplace which encourages and celebrates teamwork and development as core aspects of our progressive culture.

Julie Ware General Manager, Performance & Customer Outcomes,

Julie Ware

General Manager, Improvement, Innovation and Customer Experience

Julie joined Scope in October 2016. She was previously the National Manager of Quality & Risk at Headspace, where she led a range of quality and risk projects and programs across 80 centres.

Julie has guided organisations, sectors or whole-of-government through large scale complex change management programs in response to changes in government policy or market conditions.

Julie is driven by a passion for creating outcomes for people in vulnerable circumstances, well aligned to Scope’s mission and values.