Our people contribute a diverse range of experiences and knowledge to the organisation. As a team, we are passionate about disability support and advocacy.
Dr Jennifer Fitzgerald
Chief Executive Officer
Jennifer became the Chief Executive Officer of Scope in January 2012. Jennifer’s value-driven approach has led her to work in the disability, health, aged care and community sectors for more than 30 years.
Jennifer has a Bachelor of Applied Sciences (Physiotherapy), Graduate Diploma of Physiotherapy (Neurology), a Masters in Business Administration and a Doctor of Physiotherapy.
Jennifer is Deputy Chair of the National Disability Services, Victorian State Committee. She is a Director of Ability First Australia and Chair of Cerebral Palsy Australia.
General Manager, Shared Services & Chief Financial Officer
Ian joined Scope in 2011 as Chief Financial Officer. He is a Chartered Accountant with a Bachelor of Science (Honours) in Physics and has 20 years experience in CEO and CFO roles within public and private organisations.
Ian is a member of the Institute of Chartered Accountants Australia and the Institute of Chartered Accountants in England and Wales. Ian’s experience helps to position Scope as a leader in delivering services in a sustainable and competitive marketplace.
General Manager, People & Culture
Neil joined Scope in November 2014. He has more than 20 years commercial and human resources management experience in the Medical Technology sector, in national and regional (Asia Pacific) roles. He holds an MBA and a Masters Degree in Applied Science and Adult Education. Neil identifies strongly with Scope’s mission and is committed to ensuring Scope’s workforce is well placed to meet the emerging challenges of a competitive marketplace for disability support services.
General Manager, Organisational Strategy & New Business
Peter joined Scope in July 2013. Peter has more than 20 years experience in corporate development with a number of leading Australian companies and multi-nationals including NAB, Standard & Poor’s, Village Roadshow, Spotless Group and AWB Ltd. Peter holds a Bachelor of Commerce (Honours) and a Master of Commerce (Honours) from the University of Melbourne.
Peter is committed to supporting the continued growth and development of Scope.
General Manager, Customer & Service Delivery – South
Jenni joined Scope in 1993, and has worked in a range of management roles covering all areas of service delivery. She has a Diploma of Primary Teaching, Graduate Diploma of Special Education, Diploma of Business – Disability and is a member of Disability Professionals Victoria.
Jenni places a high value on the Scope Approach principles and takes a proactive approach to the health and safety of Scope staff and the people we support.
General Manager, Product, Brand & Marketing
Sam joined Scope in 2015 having held senior marketing roles across a variety of industries including healthcare, aged care, human services, sports, advertising and retail. Sam has an entrepreneurial spirit with a passion for marketing and brand experience in a services environment. Sam holds a Bachelor of Business (Marketing) from Monash University where he was recognised with several marketing awards. Sam is also an Associate Fellow of the Australian Marketing Institute with Certified Practicing Marketer (CPM) status.
Inspired by helping people with a disability to realise their full potential, Sam is committed to delivering a brand experience that Scope’s customers will value and choose in a competitive market.
General Manager, Customer & Service Delivery – West
Anne joined Scope in November 2016. She is an experienced executive leader, with a strong background in health and community service sectors. She has a Graduate Diploma of Business (Health Services Stream) and a Master of Business Leadership.
Most recently she was the Director Community Health Services of ISIS Primary Care, leading a range of services including allied health and disability services.
Anne is passionate about building positive and participative culture in organisations. She has steered teams through times of transformation and challenge, and created effective partnerships to collaboratively address community need.
General Manager, Customer & Service Delivery – East
Charlotte Joined Scope in December 2015. She was previously the CEO of DASSI (Disability Attendant Support Services Inc.) where she led the successful merger of DASSI and Independence Australia which took effect earlier this year.
Prior to that, Charlotte was the Chief Executive Officer of the Magistrate’s Court of Victoria between 2007 and 2012, following a stint as Executive Director, Operations with the Federal Magistrates Court.
Charlotte describes herself as a New Zealand born Australian, cat and dog lover, and tennis tragic with a passion for human rights and social justice.
General Manager Information, Communication and Technology
David commenced with Scope in 2007 and in his role as Manager, Information and Systems he has been pivotal in delivering several major ICT initiatives.
Before joining Scope, David gained a breadth of experience across a range of sectors and industries including wholesale, retail, automotive, government and healthcare in both the UK and Australia.
Managing the development of Ford Australia’s first Customer Relationship Management system (CRM) along with several other large scale ICT transformations, David has the skills and experience to take Scope into this next critical phase.
General Manager, Performance & Customer Outcomes,
Project Director, Scope 2020
Julie joined Scope in October 2016. She was previously the National Manager of Quality & Risk at Headspace, where she led a range of quality and risk projects and programs across 80 centres. Julie has guided organisations, sectors or whole-of-government through large scale complex change management programs in response to changes in government policy or market conditions. Julie is driven by a passion for creating outcomes for people in vulnerable circumstances, well aligned to Scope’s mission and values.
General Manager, Customer & Service Delivery – North and State-wide Services, Communication & Inclusion
Denise joined Scope in 1986. She is a qualified speech pathologist with over 32 years’ experience working with adults who have complex communication needs. She pioneered the development
Communication Access Symbol and accreditation, and the establishment of the Non-Electronic Communication Aid Scheme (NECAS). Denise’s vision is for people with communication difficulties is to be “heard” and have the same opportunities in life as everyone.