See the person, not the disability

This is the heart of Scope. It guides everything  we do. It’s how we deliver services. Scope was founded 70 years ago by families who wanted better support for their children.

Today, we’re one of the largest not-for-profit disability service providers in Australia, supporting thousands of people with complex intellectual, physical and multiple disabilities. Our great team of people includes specialists in communication and positive behaviour support, dedicated to working in partnership with you.

We know the NDIS and have supported people to successfully move to this new system since it began in 2013.

With our range of services, from therapy to accommodation supportcommunication support and more, we help turn people’s hopes and dreams into reality.

Along with delivering high quality services for people with a disability, Scope’s been active in research for more than 30 years and this helps us deliver the positive outcomes.

We’ve also led the way in working with the wider community to remove barriers to social inclusion.

From volunteer to employee

Scope helps a customer find employment

At Scope, its always about people with a disability and how we can support them bring possibilities to life.

We are delighted to bring to you Hayden’s story. Hayden, a customer of Scope Lifestyle Options, Warragul, has always wanted to be independent and work.

Six years ago, he got the opportunity to volunteer at a local cafe – Frankie’s, and didn’t stop to think twice before grabbing it. He started at front of house greeting customers and doing small jobs. He soon worked his way towards the being a kitchen hand, and is now involved in food preparation and cooking, and takes on new tasks and challenges with ease.

Hayden finds work

Our approach to delivering services

See the Person, Do it Together, Do it Right, and Do it Better

One of the fundamental differences between Scope and other disability service providers is the ‘Scope Approach’.

The Scope Approach is the set of values that guides our organisation. Our employees embrace the Scope Approach and have done so since 2007.

These four principles represent our commitment to provide outstanding support services to people with a disability and their families.

How we deliver services

At Scope, it’s all about you and your requirements. It’s never a one-size-fits-all solution when you are at Scope.

Once we understand your needs and goals, we will work with you to develop a program that is just right for you. Exploring possibilities, working through challenges, and celebrating your wins is what makes our day.

We provide an integrated service so you can access other services you need – whether that’s therapy, positive behaviour support or communication aids – as well as mainstream community services.

Your safety and wellbeing is important to us and our policies and procedures help us keep this commitment – from recruitment to training, and supervision – it’s a fundamental part of our service.

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