Monash libraries set to break down barriers for people with disability

Monash City Council launches communication access

Five of City of Monash’s libraries are set to break down the barriers and create brand new opportunities for Monash citizens with complex communication needs.

On Friday the 20th of October Monash City Council launched communication access at their library services.

The Glen Waverley, Mount Waverley, Clayton, Oakleigh and Wheelers Hill libraries have been accredited with Communication Access Symbol by Scope.

Cr Rebecca Patterson, Mayor of Monash, accepting the Communication Access Symbol from Scope staff members Lisa and Denise.

The Communication Access Symbol is awarded to organisations that undergo staff training, provide accessible communication tools and successfully pass through a series of assessments that accredits the organisation as being fully able to support people with little or no speech.

Clayton resident, Lisa Ho, 22, who uses a speech generating device to communicate, says that the Communication Access accreditation is crucial in fostering disability inclusion in the City of Monash.

“Knowing that a place is communication accessible is a welcoming sign for people with a disability. It would give them the confidence to approach customer service points with the assurance of two-way communication” said Lisa.

Cr Rebecca Paterson, Mayor of Monash says the accreditation of the Communication Access Symbol is integral in making the City of Monash fully inclusive of all members of the community.

The launch was attended by council staff and local community members including students from Glenallen School who were taken on a communication accessible tour of Glen Waverley library.

Jason, Lisa, and Janet led an accessible tour of the Glen Waverley library.

City of Monash Council’s libraries are now part of over 200 leading organisations in Victoria that have been awarded the Communication Access Symbol by Scope.

If you would like to know more about Communication Access, or AAC Awareness Month, contact Scope’s Communication & Inclusion Resource Centre (CIRC) at or 03 9843 2000.