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Innovation creates better experiences and achieves better outcomes for our clients, as well as the people we employ, our workforce.

At Scope we think of innovation as simply "change that adds value". And we want those changes to be big, enduring and ones that push boundaries.

We pursue this though our combined commitment to research, innovation, and advocacy, building long term collaborations with partners in the university, TAFE, government, and other sectors.

Innovation projects

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Safety at Work – using virtual reality as a coaching tool

We’ve developed a new and contemporary syllabus for Positive Behaviour Support (PBS) that integrates with immersive virtual reality coaching experiences. Find out more, including what staff thought of the experience, in this short video here. 'Safety at Work' was a Scope led workforce innovation, completed in partnership with Swinburne University and with funding from the Victorian State Government.

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Tools2Talk Now app

At Scope we have a keen interest in making the most of new and emerging technology to better support people with disability. We created a ready-to-use app, Tools2TalkNow, for easy creation of tailored communication aids. Explore Scope’s full range of communication aids here.

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Technology: 3D Printing

Our exploration continues, testing 3D printing to create “objects of reference” as communication resources. Printing customized, three-dimensional, plastic communication aids on-demand is a great opportunity for people who have low-vision or prefer tactile as well as visual communication aids. Scope seeks to further understand the practical and therapeutic use of these core words and objects of reference for our customers.

Our team

John Scahill Profile

John Scahill

Innovation Manager

John has led Scope’s Innovation Team since 2015. He joined Scope in 2004 and progressed through a variety of finance, business planning and project roles. Prior to that John spent four years in Cambodia supporting community development programs, having started his career with Ernst & Young in Dublin. John has a keen interest in change that’s both creative and practical – seeking better designs, better use of technology, better outcomes for people.

Contact: [email protected]

Jade Bolton Profile

Jade Bolton

Innovation Specialist

Jade has worked at Scope since 2009 and is passionate about improving the employment opportunities and experiences of people with disability. At Scope, Jade has been heavily involved in supporting clients and families during the transition to the NDIS as well as the rollout of Scope’s outcome measurement tool, MiSO (Measuring Impact Service Outcomes).

Contact: [email protected]

Brendan Parsons Profile

Brendan Parsons

Innovation Specialist

Previously working in product design and engineering, with specialties in research and human-cent​ered-design, Brendan now focuses on the future of disability support. Joining Scope in 2019, Brendan leads and supports service design projects focusing on customer experiences, increasing opportunities and outcomes for frontline innovation​, and increasing the use of new technologies within our services.

Contact: [email protected]