Social Connections Day Programs

A Program of Support is a group-based program of activities that assists you to reach your goals and outcomes. It is an approved NDIS program, listed in the NDIS Pricing Arrangements and Price Limits

My Program Choices is the name we give the agreed activities that you choose for your semester one and semester two for your six-month Programs of Support.

Activity program times will be outlined on your Social Connections My Program Choices flyer. There are morning activities, afternoon activities and full-day activities. You can choose the days you want to attend Social Connections and the activities that you want to do.

Consultation & Co-design

Co-design discussions with Clients, Family, Supporters or Nominees, Support Workers, and Site Managers to identify goals and activities that address clients' goals, desires and needs.

This will inform activities on offer, bringing greater choice and flexibility.

Selection & Sign-up

Clients will select their Program of Support activities.

Review & Scheduling

Site Managers / Coordinators work to schedule and refine individual Programs of Support. This includes rostering of required support workers, ensuring that clients have adequate funding available within their NDIS to support their selected activities of choice.

Program Delivery

The six-month Program of Support activities will be delivered in alignment with a client’s chosen activities and schedule.

Review & planning

During this time, clients can request changes to their activities, within any agreed funding, with a four-week notice period.

The co-design conversations and planning process will continue on a six-monthly basis, to ensure that available activities are aligned to client goals, wants and needs.

Site Managers/Coordinators will check in 12 weeks into the semester for feedback on your programs

No, the Program of Support Scope Social Connections is offering is set for 6 months. However, Programs of Support allows for activity changes which involve less administration, provided you give four weeks' notice and that new activity costs are within your approved funding limits.

Yes. We encourage you to sign up for the length of your NDIS plan to ensure there is no disruption to your support. It is easy to cancel if you choose to leave the program. You just need to provide at least two weeks’ notice to exit the program.

You will need to contact your Service Coordinator/Site Manager and provide two weeks’ notice to cancel permanently and exit the program.

Your Program of Support is NDIS funded and is an approved NDIS program option set out in the NDIS Pricing Arrangements and Price Limits 2025-26. The Program of Support encompasses all relevant funding activities and streamlines the billing process for all your selected supports and activities (excluding out of pocket activity costs not covered by the NDIS). Scope will claim or bill weekly.

All NDIS claimable items in your Program of Support will be outlined in your Service Agreement

The total cost for the NDIS-funded Program of Support is made up of the individual costs of the support required to facilitate and help you participate in the activities you choose. This is outlined in your Service Agreement.

The Program Participation Fee for any out-of-pocket cost of activities and program related transport will be set out in the Social Connections My Choices flyer so you can make informed decisions when choosing activities for your semester one and two programs.

Depending on the activities you choose, there may be an out-of-pocket Program Participation Fee to cover activity-related consumables and resources not covered by the NDIS. Examples include ingredients for cooking programs or resources for art or craft activities.

These costs will be outlined in the My Program Choices activity selection process and billed at a pre-set rate to give you full transparency to make informed decisions when choosing activities. Other out-of-pocket costs may include entry fees or the cost of lunches or coffees when participating in community activities. These will be paid for by you direct to the provider, restaurant or café.

Capital Centre-based Costs and Non-face-to-face programs costs are included in your Programs of Support package. This means there is no additional charge. You will see these costs outlined in your Service Agreement.

Transport during service delivery will be charged under Programs of Support and will be included in the costs of the group activity you attend. Any costs will be clearly indicated in the activity costs in the My Program Choices flyer. If taxis are used for program activities, the taxi provider will arrange a service agreement with you directly.

Transport to and from home and social connections is not included in the Program of Support. You will need organise and pay for your own transport to and from your Social Connections programs.

You will not be charged for any service closures.

If an activity is disrupted for any reason, we will provide an equivalent replacement activity. You will be charged for the activity but not for any additional costs associated with the replacement activity.

With Programs of Support, you sign up to the six-month semester of activities and agree the costs for the activities you choose. If you have planned or unplanned absences during the six-month Program of Support, you will still be billed. The NDIS short notice cancellation rules do not apply to Program of Support.

You will be billed for a total of 4 consecutive weeks, from when you stopped attending.

This is also set out in the NDIS Pricing Arrangements and Price Limits 2025-26

If you choose to exit Programs of Support, you need to provide two weeks’ notice to exit/leave the program. If you want to return at later date you will need to re-apply to return to the Program.

Scope can provide you a quote for your Plan Review (Reassessment) based on your goals and outcomes so you can take to your Plan Review (Reassessment) meeting.

The PDS outlines essential information and specific terms, and conditions of Programs of Support at Scope Social Connections. By signing it, you and Scope enter into an agreement to access Scope’s services. The PDS is in addition to your existing Service Agreement and Terms and Conditions.

Your Coordinator/Site Manager will work with you and your nominee or circle of support to create and choose your 6-month timetable of activities. You can work with us to choose the activities you would like to do and the goals and outcomes you aim to achieve.

Yes, if the activities you choose cost more than your current Service Level Agreement.

Your 48-week funding will be split into two (2) 24-week blocks to calculate how much you have to spend on each 6-month program.

You can find more information about Programs of Support in our program flyer or in the ‘NDIS Pricing Arrangements and Price Limits, downloadable from the NDIS website.

You can reach out and talk to your Scope Social Connections Coordinator or Site Manager.