Customised Employment is designed to build your confidence and give you more control over your employment outcomes.
Do you want meaningful paid employment in the community, a career or even a business of your own? One where you and your support needs are understood and valued?
Experience the difference of Scope Customised Employment.
Customised Employment is designed to build your confidence and give you more control over your employment outcomes.
Scope’s qualified Customised Employment specialists take the time to get to know you, your family, and your support situation. We help you discover your career interests, strengths, skills and capabilities — before exploring your best employment options.
We work with you and your support network to develop the right employment pathway, incorporating your skills and ideal workplace conditions.
We then work with inclusive employers to understand their business requirements and help to create a role where your contribution is valued, and your support needs are recognised.
It’s all about empowering you to experience the many benefits of working.
What is Customised Employment?
How does Customised Employment work?
Backed by research and used in the United States for over 20 years, Customised Employment has proven to be incredibly successful in helping people with significant disability to participate in open employment.
Your Customised Employment specialist will take you through four key stages. At each stage, you get full support — from Discovery, through to Post-employment Support.
This process can take time. We want to help you get the right job, not any job.
Who can access Customised Employment?
Scope's Customised Employment service is open to anyone who meets these criteria:
If you’re eligible, we can help you get the right funding in your NDIS plan so you can start your Customised Employment journey.
FAQs
What is Customised Employment?
Customised Employment is an approach to finding meaningful paid work for people with significant disability. Rather than matching a person to an existing vacancy, Customised Employment takes time to understand a person's unique strengths, skills, and ideal working conditions, then works with employers to explore whether a role can be created or modified to be a good fit. The approach has been used in the United States for over 20 years and is supported by research.
How is Customised Employment different from standard job placement?
Unlike standard job placement, which typically matches people to available vacancies, Customised Employment starts with getting to know the person — their strengths, interests, support needs, and preferred working conditions — before approaching employers. The goal is to explore roles that are well-suited to what the individual does best, rather than placing someone in any available position.
What does the Customised Employment process involve?
Scope's Customised Employment process generally involves four stages: Discovery, Job Development, Job Negotiation, and Post-Employment Support. Discovery focuses on getting to know you and your interests. Job Development and Negotiation involve working with employers to explore suitable roles. Post-Employment Support aims to help you settle in once you start work. The process can take time, as the focus is on finding the right opportunity rather than the fastest one.
Who may be suited to Customised Employment?
Customised Employment may be suited to people with significant disability who are interested in meaningful paid work in the community and would benefit from a more tailored approach to finding employment. Scope's Customised Employment service has specific eligibility criteria. Call Scope on 1300 472 673 to discuss your individual circumstances and find out whether the service may be right for you.
Can Customised Employment be funded through an NDIS plan?
Customised Employment may be fundable through an NDIS plan for eligible participants. Whether this support is included in a plan is determined by the NDIA based on individual circumstances. Scope can provide information about what is involved in the service and what you may need to discuss with the NDIA or your local area coordinator.
Can Customised Employment support self-employment or starting a business?
Yes — Customised Employment is not limited to traditional employment. If self-employment or running a small business is aligned with a person's strengths and goals, this may be explored as a potential pathway alongside community-based employment options. The focus is on finding a meaningful and sustainable employment outcome for each individual.
How do I find out more about Scope's Customised Employment service?
Call Scope on 1300 472 673 or visit scopeaust.org.au to discuss your goals and find out more. A Customised Employment specialist can explain the process and outline eligibility and next steps based on your individual circumstances.