Call to promote quality in disability services and provide appropriate safeguards

The Disability Royal Commission has published the Overview of responses to the Safeguards and Quality issues paper.

The Overview document is the result of nearly 50 responses to the issues paper, where Respondents proposed many changes for the Royal Commission to consider.

These included:

  • The need to identify the factors that place people with disability at higher risk of abuse;
  • The critical importance of creating a service culture amongst disability service providers and support workers that respects human rights and does not tolerate violence or other abuses;
  • The importance of recruiting a skilled workforce committed to the rights of people with disability and monitoring employee compliance with applicable codes and standards and
  • The importance of complaints processes when abuse or neglect has already occurred or is suspected.

One peak body expressed concern that complaints bodies treat serious cases of violence, abuse, neglect and exploitation as regulatory breaches, rather than criminal matters to be referred to police, where appropriate.

For more information, please visit the Disability Royal Commission website.