Scope’s response to Coronavirus (COVID-19)

The safety of our customers and employees are our top priority as we face the Coronavirus (COVID-19) pandemic together.

Scope is closely monitoring the situation as it evolves each day.

We are following the information and advice from the Australian Government and the Victorian Department of Health and Human Services.

As one of Australia’s largest disability service providers, Scope is well placed and prepared to respond to this situation. We are well prepared for emergencies.

Scope has had a pandemic action plan in place and a team of staff trained to deal with emergencies.

We’ve now put our plan into action.

Our dedicated Incident Management Team meets regularly to implement measures to keep customers and employees safe, while still delivering essential services.

Find out more about how we’re keeping everyone safe and what you can do as well.

Scope COVID-19 Support Line

We’ve set up a dedicated support line for any questions relating to Scope and our response to COVID-19, please call 1300 4 72673 or email

The support line is available for all Scope and Home@Scope customers, families and employees.

Keep up to date

This is a rapidly changing situation, with new information emerging frequently. We will continue to keep you informed as further information becomes available.

Please sign up to receive email updates and make sure to follow us on social media.