Information for NDIS participants in Victoria during COVID-19

An open letter by the NDIS for all Victorian participants.

The COVID-19 pandemic has had a huge impact on Australians, especially those in Victoria.

The National Disability Insurance Agency and NDIS Quality and Safeguards Commission (NDIS Commission) have jointly released an open letter to all Victorian participants, their families and carers.

Use this letter to understand:

  • where to go if you have questions about you plan, providers, or services;
  • what you can expect from providers under the current Victorian physical distancing and self-isolation rules;
  • changes to what you can buy with NDIS funding, including funding for personal protective equipment; and
  • what to do if you are concerned about the quality or safety of your support workers.

The letter also provides links to more information on the NDIS and NDIS Commission websites, Victorian and Australian Government websites, and phone numbers to relevant organisations.

Read letter now!