NDIS Weekly

The rollout of the National Disability Insurance Scheme (NDIS) is an exciting time of change but it can also be overwhelming.

The National Disability Insurance Agency (NDIA) monitors frequently asked questions that are coming through on social media, posting responses up on their website. We are reposting this information to help keep you up to date.

For more information, please visit the NDIS Website.

A Yoga instructor in my area is trained in trauma informed therapies. NDIS sees the benefits of yoga for people with disabilities, and will the Scheme fund it?

Where there are disability related barriers to taking part in daily life activities and achieving goals, due to functional impairment related to disability, then the NDIA may consider supports to help a participant reach their goals of participating in a range of activities, just like everyone else.

Meaning if the yoga classes assist a participant to reach their social participation or independence goals, they may be able to use their NDIS plan to access the additional assistance they need to take part in yoga classes.

The NDIS is unable to fund the cost of yoga class as a therapy support or standard item cost generally used during yoga activities because it is not disability specific, and not considered an everyday living cost anyone with or without a disability, choosing this social activity, would have to pay.

The types of supports will vary in each participant’s plan, depending on the goals they specify in it; their individual disability related needs, and the supports they need to reach their goals.

During the planning conversation, we encourage participants to identify their goals and the supports they need to achieve them. Sometimes it can include looking into mainstream and community supports too.

Where can I find who my LAC is?

Local Area Coordinators (LACs) are organisations who have partnered with the NDIA to deliver the NDIS. You can find LACs in your area on the NDIS website. Don’t worry if you can’t find a LAC near you yet. As the NDIS continues to roll out, more LACs will become available in communities across Australia.

LACs have three key roles:

  • They will link you to the NDIS. For a majority of participants, LACs will work with you to develop your plan, help you implement and monitor how your plan is going, and review your progress regularly.
  • Link you to information and support in the community and mainstream services such as health and education, and
  • Work with their local community to make sure it is more welcoming and inclusive for people with disability.

How long will it take for my access request to be processed?

As the NDIS rolls out to even more new locations we are receiving a very high number of requests from people to access the scheme. To meet this need, the NDIA is working hard to make sure our responses are timely and efficient.

After you have submitted a valid access request, the NDIA must respond within 21 days of receiving the valid access request form. You can find more information about this in the NDIA Operational Guidelines. This timeframe applies to a person who resides in an NDIS area, and who has made a valid request with all relevant information and evidence about their disability or impairment.

In some cases, the NDIA may need more documents, assessments or evidence, which means it might take longer for your request to be assessed.

Here are some things you can do to assist us to process your request as soon as possible:

  • Go to our website to find out when the NDIS is available in your area and how you can prepare: Accessing the NDIS.
  • If you are submitting an Access Request Form, make sure it is complete and signed, with all your information attached
  • If you have already submitted an access request and received a letter from the NDIS saying we will be contacting you, make sure you have information on hand about the impact of your impairment or disability with you
  • If you have a Centrelink Reference Number, providing this will mean we can confirm your age and residence without requesting additional documents
  • Your LAC or Early Childhood partner can provide support and review your access request form prior to submitting it to the NDIA.

What kind of things come under ‘other government supports?

While the NDIS is expected to provide disability supports for over 460,000 Australians with a significant and permanent disability, it is not intended to replace other services that are available to all Australians, such as health, education, employment, transport, aged care, justice and housing.

NDIS funded plans are additional to any other supports that people may be eligible to receive from other government services such as the Disability Support Pension, Carers Allowance or Health Care Card.

NDIS plans are goal orientated, and will provide support to access and connect with other services that can also help you to achieve better outcomes in life.
For example, your goal could be to independently catch the bus to school, work or a community event, so the NDIS may fund public transport training to enable you to use the local bus service.

Or, your goal could be to move out of your family home, so the NDIS may support you to build your capacity to help you to live independently. Because the NDIS is not intended to replace other available services, you will still need to independently access support through different government funded sectors.

For example:

  • You may access the health system to visit your doctor, dentist, or local hospital,
  • You may access the transport system to catch the bus to work, school or community events,
  • Or you may access the education system to go to School, TAFE or University.
  • The NDIS is a supporting system that enables people living disability to access, use and benefit from other services that are available to all Australians. For more information, watch the NDIS and other available supports video on YouTube.

How can I get information from the NDIS in Braille?

The NDIA has an agreement with Vision Australia to provide copies of your plan and other correspondence in a variety of accessible formats, at no cost to the participant:

  • Braille
  • Electronic text (on CD)
  • Large print
  • Audio (on CD)

You can request a copy of our publications or a copy of your plan by speaking with your LAC who will be able to organise printing in Braille. You will generally receive the requested documents within 7 days.

There’s more information on accessible printed formats here.

I’ve heard my provider can see what’s in my plan, is that true?

At the beginning of December 2017 the NDIS made some changes to the myplace participant portal. The changes mean that you or your nominee will now have the option to share parts of your plan with providers who have an active service booking with you. You can provide consent through the myplace portal or by visiting an NDIA or LAC partner office.

If you agree to share your plan with providers they will be able to see basic plan details which include;

  • Your name
  • NDIS number
  • Date of birth
  • Gender
  • Your goals
  • If you have a nominee
  • If you need an interpreter

It’s important to remember that it is your decision to allow providers to access parts of your plan and providers cannot require you to give access. You may choose to share your information with some providers and not others. You can read more about Provider visibility of your plan here.