Transfer Process

How we will get to know you, and understand your needs and concerns, in the months before transfer? 

We have had the opportunity to meet your family and representatives at the recent Provider Roadshows and introduce ourselves.

We will meet with you in your home.

We will start with group meetings but you will also have the opportunity to have one-on-one meetings so we can get to know you better, and have time to discuss all your hopes, concerns and needs.

Of course, we’ll be working closely with the government to make sure we have key information and documents about how to support you.

We’ll be working with your House Supervisors and staff as well, and listening to them.

You will have different ways to get in touch with us including a dedicated hotline you can call, how to get in touch with key Scope contacts, and where the nearest Scope office is located.