On 15 July 2025, Scope (Aust) received compliance notices from the NDIS Quality and Safeguards Commission outlining areas for improvement in some of our Supported Independent Living (SIL) services.
The notices relate to specific systems and processes which are designed to improve consistency, governance and documentation. These are important matters, many of which we had identified and started addressing through our regular internal reviews. The matter does not relate in any way to the activities of our people, who do an amazing job day-in, day-out supporting our clients and their families.
The work we’ve been undertaking includes:
We continue to work closely with the NDIS Commission and we’re on track to address the matters raised within the relevant timeframe. We are committed as always to keep delivering to the high standards set by the NDIS Commission, and those we set for ourselves.
We thank our clients, families, and partners for their ongoing support as we continue this work.
At the eSafety Commissioner’s national consultation on Australia’s impending social media minimum age requirements, we highlighted the importance of education and accessible information to ensure every young person is supported to be safe online.
With the new year well and truly upon us, we have been very busy. I hope you enjoyed precious time with friends, family and those important to you over the festive season.
When a loved one is at risk of seizures, frequent falls, or injury, it’s completely natural to want to do everything possible to keep them safe. Families and supporters often ask whether surveillance cameras can be used in SIL homes to help monitor wellbeing.
