Skip to main content

What is the Client Advisory Panel (CAP)?

The Scope Client Advisory Panel (CAP) represents the voice of Scope clients. CAP members help shape decision- making at Scope and influence change. They speak up about what matters to them and others who use Scope services.

CAP members help guide Scope’s plans and decisions. Senior leaders, including the Client Outcomes and Experience Committee (CEOC) and the Scope Board, listen to and respect their views.

To join CAP, you need to be using a Scope service. Members serve on the Panel for two years. They meet six times a year and participate in different activities. Meetings are chaired by a CAP member.

The Scope Client Experience Team supports members throughout their journey. They make sure members have what they need to get involved and learn new skills. The Client Advisory Panel started in March 2023. Since then, the Client Advisory Panel has had their say about many things, including:

  • Scope Disability Action Plan
  • Scope Strategic Plan
  • Human Rights
  • Sexual Health and Wellbeing
  • Advertising Campaigns
  • Animals in Service
  • Complaints and Feedback

Join us! We’re taking Expressions of Interest

Do you want to be part of the Client Advisory Panel? We’d love to hear from you if:

  • You have experience speaking up for yourself and other people  
  • You enjoy working with other people.   
  • You can commit your time for the long term.
  • You want to help make important decisions and changes
  • You are ready to collaborate with Scope and other advisors  

You can join our CAP meetings in person at our Hawthorn office or online.

How to apply To apply, please fill in and send this form to [email protected] There are other ways to fill in the form. If you need help: