Late last year, Scope proudly launched the Best Care for People with Communication Disability (Best Care) project at an event in collaboration with Ambulance Victoria.
Best Care is a new multi-million-dollar program to educate and train health professionals on how to effectively communicate with patients with communication disability during medical emergencies.
It includes a suite of resources that have been co-designed with input from people with lived experience, ensuring their practicality and effectiveness in real-world healthcare settings.
Some of the resources created as part of the project include: a communication book, training videos, Easy English resources and Key Word Sign posters.
Maree Ireland, Access Services Advisor and Trainer generously shared her experience in hospital as a person who uses a communication device and the impact of the Best Care resources.
Our CEO Kate MacRae highlighted how creating more accessible environments can be achieved through meaningful collaboration.
“Best Care is a powerful example of what can be achieved when organisations, healthcare professionals, and individuals with lived experience come together with a common goal: to ensure that everyone is heard, understood, and respected,” said Kate.
“The result of this collaboration and co-design is a comprehensive set of resources that we believe will significantly improve accessibility in emergency healthcare.”
The project was made possible by a NDIS Information, Linkages, and Capacity Building Grant.
Learn more about the Best Care project by visiting the News and Stories section on our website: Best care: accessible healthcare for people with communication disability
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