Your top 10 NDIS questions - Answered!

The National Disability Insurance Scheme (NDIS) is a valuable resource for people with disabilities in Australia, providing funding and support to help participants live more independently and achieve their goals. However, if you're new to the NDIS, the process can seem complex and overwhelming.

To help you navigate this journey, we've answered 10 common questions about the NDIS that will provide clarity and guide you through the key aspects of the scheme.

1. What is the NDIS?

The NDIS is a government program that provides funding and support to people with disabilities in Australia. Its goal is to help individuals with permanent and significant disabilities achieve their goals and live more independently by offering funding for services and supports, such as personal care, therapy, and community participation.

2. Who is eligible for the NDIS?

To be eligible for the NDIS, you must meet certain criteria:

• Age: You must be aged between 9 and 65 when you apply.
• Residency: You must be an Australian citizen, permanent resident, or hold a Protected Special Category Visa and be currently living in Australia.
• Disability: You must have a permanent disability that significantly impacts your daily life and requires support.

If you're unsure about your eligibility, you can contact the NDIS or speak with a Local Area Coordinator (LAC) who can help assess your situation.

3. How do I apply for the NDIS?

To apply for the NDIS, you will need to:

1. Check eligibility: Use the NDIS eligibility checklist on their website or speak to an LAC to confirm if you qualify.
2. Submit an application: You can apply via email, over the phone, or post.
3. Provide documentation: You'll need to provide evidence of your disability and how it affects your daily life, such as medical reports or a letter from a doctor.
4. Planning meeting: Once your application is approved, you’ll have a meeting with an NDIS planner or LAC to create your plan and set your goals.

4. What is a NDIS Plan?

An NDIS plan is a personalised document that outlines the supports and services you will receive through the NDIS. It is based on your goals, needs, and the level of support you require. The plan includes:

• Funding: How much money you’ll receive for supports.
• Goals: The specific objectives you wish to achieve with your NDIS funding.
• Supports: The types of services you will use to meet your goals (e.g., therapy, personal care, home modifications).

5. How do I manage my NDIS funding?

There are three ways to manage your NDIS funding:

1. NDIA managed: The NDIA pays the providers directly for services.
2. Plan managed: You have a third-party Plan Manager who manages the funds and pays providers on your behalf.
3. Self-managed: You manage the funding yourself and pay providers directly.

Each option has its pros and cons. For example, NDIS Managed funding means less administrative work, while Self-Managed offers the most flexibility. Speak with your planner about the best option for your needs.

6. What can I use my NDIS funding for?

NDIS funding can be used for a range of services and supports to help you achieve your goals. These include:

• Personal care: Assistance with activities like showering, dressing, and eating.
• Therapy services: Physiotherapy, occupational therapy, speech therapy, etc.
• Community participation: Support to join social or recreational activities.
• Home modifications: Adjustments to your home to make it more accessible.
• Assistive technology: Devices like wheelchairs, communication aids, and hearing aids.

The NDIS offers funding across several categories, such as Core, Capacity Building, and Capital supports.

7. Can I choose my NDIS providers?

Yes, you have the freedom to choose your NDIS providers. Whether you’re looking for therapy, personal care, or other services, you can select the providers that best meet your needs. It’s important to research providers, compare services, and ensure they are NDIS-registered if you’re using your NDIS funds to pay for their services.

8. How often will my NDIS plan be reviewed?

Your NDIS plan will generally be reviewed every 12 months, but you can request a review earlier if your needs change. During the review, you’ll meet with your NDIS planner to discuss your progress, any new goals, and whether your funding needs to be adjusted.

It’s important to keep track of your progress and be prepared for the review, so you can advocate for the supports you need.

9. What if I don’t agree with a decision made by the NDIS?

If you disagree with any decision made by the NDIS - whether it's about your eligibility, the level of funding you receive, or the supports in your plan - you can appeal the decision. The process involves:

• Internal review: You can ask the NDIS to review the decision.
• External review: If you're still not satisfied, you can take the case to The Tribunal.

It’s a good idea to get in touch with a support coordinator or advocacy service for guidance on the appeals process.

10. How do I get support to manage my NDIS plan?

There are several ways to get support managing your NDIS plan:

• Support Coordinators: If your plan includes funding for support coordination, a coordinator can help you connect with providers, manage your plan, and make the most of your funding.
• Local Area Coordinators (LACs): LACs assist you during the planning process and can help answer any questions about your NDIS plan.
• Plan Managers: If your funding is plan-managed, your plan manager can handle administrative tasks, pay providers, and provide financial oversight.

These professionals can guide you through the NDIS process and ensure that your plan supports your goals effectively.

The NDIS is a valuable resource that can empower you to live an independent and fulfilling life, but navigating the system can be complex. By understanding these 10 common questions, you’ll be better equipped to take full advantage of your NDIS plan, access the right services, and work towards your goals.

If you're still unsure about any aspect of the NDIS or need assistance, don’t hesitate to reach out to your Support Coordinator or Local Area Coordinator.

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